Annik so sorry you are having troubles. These are some good suggestings people have offered. Given the many ways users view the content it’s hard to given you a solution. I’d suggest logging into your account through the website. If you don’t have any issues then try to cast to you TV. When casting you have to make sure both the TV and Device are on the same net work. Many networks now day have two frequencies: a 2.4ghz and. 5ghz. They are often named the same. If one device is on the 2.4 and the other on the 5ghz casting won’t work. We would be happy to talk through other options as well. 1-800-567-1776. If your international you can contact us on Facebook messenger as well. Let us know if you have success.

Susanne, I looked at your account. Everything looked good. How are you accessing the workouts? App? Tv? Website? Computer?

We would love to release more workouts on Amazon, however, the process of getting them approved is not easy. Hopefully you can find something that works for you, we are on many platforms.

Mad respect for anyone who makes it through this series. It took a few years to get it all filmed!

Antoinette Perkins Guy thank you!

Ceri should be fixed now. Thank you.

Thanks for this feedback. We will get this fixed.

Hello friends. We are still in process of getting the bench to market. No set date on its release. Thanks for asking.

Meirion Jane Arkwright We don’t have this particular setup to test it out in our studios. If you can access the Apple Store you should be able to access the Freedom.fit app. Please let us know if you have issues. Thanks for reaching out.

Not yet. We have been close to finding a manufacture a number of times. We don’t have a release date yet.